Feel At Home
We’re happy you’ve chosen a Brick & Vine house to call home. Here is what to expect when renting with Brick & Vine.
What You Can Expect
Brick & Vine is here to ensure a worry-free rental experience when it comes to emergencies & major repairs. Local BV field teams rely on third-party contractors to schedule & deliver repairs to our homes & renters. Due to a nationwide labor shortage, the response time for non-emergency repairs, local vendor recommendations, & cosmetic requests can take up to two-weeks.
Landlord Responsibility
HOA
HOA Dues
INTERIOR
HVAC Repairs | Appliances Repairs | Electrical Repairs
EXTERIOR
Roofing Repairs | Fencing Repairs | Faulty Locks on Exterior Doors
PLUMBING
Major Cloggs | Burst or Leaking Pipes | Water Heater Repairs
What Not To Expect
Routine maintenance is not included. Renters are responsible for the general upkeep of the home, including pest control, yard care, & minor plumbing such as clogged drains. The home must be kept safe & sanitary according to the lease provisions & housing ordinances. Cosmetic requests and damages are at the expense of the renter & dependent on management approval.
Resident Responsibility
HOA
HOA violations & fees
INTERIOR
Smoke Detectors | Lightbulbs | Air Filters | Trash Disposal | Pest Control
EXTERIOR
Landscaping | Annual Gutter Cleaning | Pool Maintenance | Pest Control
PLUMBING
Minor Toilet/Drain Clogs
Request Maintenance
Contact our service partner Latchel via phone or text message at: (239) 946-5172
After submitting your first request, Latchel will provide you with a unique login. Click the link provided via text to track progress, schedule, or chat with a facilities coordinator.
Latchel also offers a Home Assistant Program with services and benefits for your household needs.
